When will I get my order?
In the US, the total time for delivery can range from 6-11 days depending on the destination. That’s 2-7 days for fulfillment (printing, packaging) PLUS average 4 days for the shipping time.
Internationally, the total delivery time can range from 8-17 days depending on the destination. That’s 2-7 days for fulfillment (printing, packaging) PLUS average 6-10 days for the shipping time.
I got a confirmation but where is my tracking?
You will receive a tracking number via email when your order is shipped. If you did not receive tracking, the item has not been shipped yet. This can take up to 7 days from the day you place the order.
Please make sure to provide a valid address as we do not replace lost items or items delivered to the wrong address.
I had to pay a fee when I picked up my package in my country. Why?
Shipments outside the US may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits and other factors based on the product itself. The costumer is responsible for these customs fees.
Do you take returns?
No returns accepted unless the item was delivered damaged or in an incorrect size than what was ordered. Meaning, the size does not match what is documented on your order.
Most items are cut and sewed and/or printed to order in limited amounts. Unfortunately we are a very small company and it is not in our budget to replace these items. Please make sure to view the size chart for your items and order wisely.