FAQ

When will I get my order?

In the US, the total time for delivery can range from 6-11 days depending on the destination. That’s 2-7 days for fulfillment (printing, packaging) PLUS average 4 days for the shipping time.

Internationally, the total delivery time can range from 8-17 days depending on the destination. That’s 2-7 days for fulfillment (printing, packaging) PLUS average 6-10 days for the shipping time.


I got a confirmation but where is my tracking?

You will receive a tracking number via email when your order is shipped. If you did not receive tracking, the item has not been shipped yet. This can take up to 7 days from the day you place the order. 


I had to pay a fee when I picked up my package in my country. Why?

Shipments outside the US may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits and other factors based on the product itself. The costumer is responsible for these customs fees.